Benefits of a Fidelity SkyTalk Hosted VoIP Solution Minimal capital investment No complex on-site phone system hardware to        troubleshoot and maintain No need for an internal support staff – because if it        breaks, we fix it Full feature-set that matches or exceeds hardware        solutions One provider for all your communications needs Installation done by professional local provider ZERO downtime installation and upgrade Optional Internet-failure-roll-over-to-cellular- connection-backup service that supports telephones, Point of Sale, credit cards, and online (web-based) ordering Up Sell & On-Hold Messaging Listen/Coach feature simplifies agent training 24/7 maintenance and support included in your monthly fee Multiple plans to fit your needs and your budget Retain your existing phone number(s) Eliminate expensive copper lines Moves, adds, and changes are easy to implement Supports mobile workers and mobile phones Intuitive, web-based console for 24-hour management One, predictable monthly fee for all your phone services Local and long distance included Call recording and detailed call reporting included Customers NEVER get a busy signal Disadvantages of a Hardware (On-Site) Solutions Onsite systems provide limited fault tolerance and redundancy Even a small 3-10 user system costs from $1500 - $3000 to install Phones must be purchased and are proprietary Software upgrades and licensed typically result in additional charges Maintenance and support contracts represent an additional fee You will need someone locally with technical IT expertise Hardware depreciation begins immediately
YOU BETCHA! IT’S A TOTAL NO-BRAINER.
Solutions
® ®
Contact Sales: (800) 683-5600 Option 3 Support: (800) 683-5600 Option 5 Accounting: (800) 683-5600 Option 4 Fax: (248)-426-8580 Sales: sales@skytalkplus.com Support: support@skytalkplus.com Marketing: marketing@skytalkplus.com 30773 Milford Road #309, New Hudson, MI 48165
Copyright, Fidelity SkyTalk. All rights reserved.
Save Money and Get More Reliability and Features With A Hosted System
HOSTED VOIP SOLUTION BENEFITS
Resources Terms and Policies
Contact Sales: (800) 683-5600 Option 3 Support: (800) 683-5600 Option 2 Accounting: (800) 683-5600 Option 4 Fax: (248)-426-8580 Sales: sales@skytalkplus.com Support: support@skytalkplus.com Marketing: marketing@skytalkplus.com 30773 Milford Road #309, New Hudson, MI 48165
Resources Terms and Policies
Contact Sales: (800) 683-5600 Option 3 Support: (800) 683-5600 Option 2 Accounting: (800) 683-5600 Option 4 Fax: (248)-426-8580 Sales: sales@skytalkplus.com Support: support@skytalkplus.com Marketing: marketing@skytalkplus.com 30773 Milford Road #309, New Hudson, MI 48165
Copyright, Fidelity SkyTalk. All rights reserved.
Save Money and Get More Reliability and Features With A Hosted System
Benefits of a Fidelity SkyTalk Hosted VoIP Solution Minimal capital investment No complex on-site phone system hardware to troubleshoot and maintain No need for an internal support staff – because if it breaks, we fix it Full feature-set that matches or exceeds hardware solutions One provider for all your communications needs Installation done by professional local provider ZERO downtime installation and upgrade Optional Internet-failure-roll-over-to-cellular-connection- backup service that supports telephones, Point of Sale, credit cards, and online (web-based) ordering Up Sell & On-Hold Messaging Listen/Coach feature simplifies agent training 24/7 maintenance and support included in your monthly fee Multiple plans to fit your needs and your budget Retain your existing phone number(s) Eliminate expensive copper lines Moves, adds, and changes are easy to implement Supports mobile workers and mobile phones Intuitive, web-based console for 24-hour management One, predictable monthly fee for all your phone services Local and long distance included Call recording and detailed call reporting included Customers NEVER get a busy signal
YOU BETCHA! IT’S A TOTAL NO-BRAINER.
Disadvantages of a Hardware (On-Site) Solutions Onsite systems provide limited fault tolerance and redundancy Even a small 3-10 user system costs from $1500 - $3000 to install Phones must be purchased and are proprietary Software upgrades and licensed typically result in additional charges Maintenance and support contracts represent an additional fee You will need someone locally with technical IT expertise Hardware depreciation begins immediately
Resources Terms and Policies
Contact Sales: (800) 683-5600 Option 3 Support: (800) 683-5600 Option 5 Accounting: (800) 683-5600 Option 4 Fax: (248)-426-8580 Sales: sales@skytalkplus.com Support: support@skytalkplus.com Marketing: marketing@skytalkplus.com 30773 Milford Road #309, New Hudson, MI 48165
Copyright, Fidelity SkyTalk. All rights reserved.
Benefits of a Fidelity SkyTalk Hosted VoIP Solution Minimal capital investment No complex on-site phone system hardware to troubleshoot and maintain No need for an internal support staff – because if it breaks, we fix it Full feature-set that matches or exceeds hardware solutions One provider for all your communications needs Installation done by professional local provider ZERO downtime installation and upgrade Optional Internet-failure-roll-over-to-cellular- connection-backup service that supports telephones, Point of Sale, credit cards, and online (web-based) ordering Up Sell & On-Hold Messaging Listen/Coach feature simplifies agent training 24/7 maintenance and support included in your monthly fee Multiple plans to fit your needs and your budget Retain your existing phone number(s) Eliminate expensive copper lines Moves, adds, and changes are easy to implement Supports mobile workers and mobile phones Intuitive, web-based console for 24-hour management One, predictable monthly fee for all your phone services Local and long distance included Call recording and detailed call reporting included Customers NEVER get a busy signal
YOU BETCHA! IT’S A TOTAL NO-BRAINER.
Disadvantages of a Hardware (On-Site) Solutions Onsite systems provide limited fault tolerance and redundancy Even a small 3-10 user system costs from $1500 - $3000 to install Phones must be purchased and are proprietary Software upgrades and licensed typically result in additional charges Maintenance and support contracts represent an additional fee You will need someone locally with technical IT expertise Hardware depreciation begins immediately
Save Money and Get More Reliability and Features With A Hosted System